How to Fix “Unable to Connect to the Server” Error on iPhone

Experiencing the dreaded “Unable to Connect to the Server” error while trying to play your favorite game can be frustrating. This error can disrupt your gaming experience and prevent you from enjoying the game to the fullest. Fortunately, there are several solutions you can try to resolve this issue. In this tutorial, you will learn easy, quick, and advanced steps to help you troubleshoot and fix the server connection error on your iPhone. Let’s dive in!

Check Your Internet Connection

The first step in resolving the “Unable to Connect to the Server” error is to ensure that your iPhone is connected to a stable internet connection. Follow these steps:

  1. Make sure your iPhone is connected to a stable Wi-Fi network or cellular data. You can check this by opening a web page or using any app that requires an internet connection.
  2. If you’re experiencing issues, enable Airplane mode on your iPhone and wait for about 20 seconds.
  3. Turn off Airplane mode.
  4. Alternatively, you can switch between your mobile network and Wi-Fi, or vice versa, to refresh the connection.

Read Also: NameDrop on iOS 17

Configure DNS Settings

Sometimes, incorrect DNS settings can lead to server connection issues. Follow these steps to configure your DNS settings:

  1. Open the Settings app on your iPhone.
  2. Tap on “Wi-Fi” and then tap on the (i) icon next to your connected Wi-Fi network.
  3. Scroll down and tap “Configure DNS.”
  4. If there’s an existing DNS entry, tap “Manual” and remove it.
  5. To add a new DNS entry, tap “Add Server” and enter the following DNS addresses: and (Google’s public DNS servers).
  6. Tap “Save” to apply the changes.

Offload and Reinstall the App

If the issue persists, it might be related to the game app itself. Follow these steps to offload and reinstall the app:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap “General.”
  3. Scroll down again and tap “iPhone Storage.”
  4. Locate the game app causing the issue (e.g., PUBG) and tap on it.
  5. Tap “Offload App” to remove the app while keeping its data.
  6. Confirm the offload.
  7. Once offloaded, tap “Reinstall” to download and install the app again.

Enable Background App Refresh

Background app refresh can affect how apps connect to servers. Here’s how to enable it:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap “General.”
  3. Scroll down again and tap “Background App Refresh.”
  4. Toggle on “Background App Refresh” if it’s off.
  5. Scroll down and ensure both Wi-Fi and Mobile Data are enabled for the app.


By following these steps, you should be able to resolve the “Unable to Connect to the Server” error on your iPhone and get back to enjoying your favorite game without any disruptions. Start with the basic troubleshooting steps, and if the issue persists, move on to the more advanced solutions. Remember, a stable internet connection and correct app settings are crucial for a seamless gaming experience. Happy gaming!

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